Tech Mahindra is searching for Work From Home Customer Care Executives!
Tech Mahindra: Work From Home
- Job Type: Full Time, Permanent
- Industry: IT Services & Consulting
- Department: Customer Success, Service & Operations
- Location: Pan India (Work from Home)
- Salary: ₹13,500 – ₹15,000 per month
- Shifts: Rotational
Responsibilities
- Understand and address customer needs to ensure satisfaction.
- Build strong relationships with customers through clear communication.
- Provide accurate and helpful information using appropriate tools.
- Resolve customer complaints by offering solutions and alternatives.
- Maintain records of customer interactions, manage accounts, and file documents.
- Adhere to all communication procedures, guidelines, and policies.
Qualifications
- Minimum Education: HSC, Graduate, or Post Graduate (Any Degree)
- Excellent spoken English and Hindi communication skills
System Requirements (Mandatory)
- Laptop or Desktop with Core i3 7th gen processor (minimum)
- 8GB RAM or more
- Genuine Windows 10 or 11 operating system
- Minimum internet speed of 20 Mbps (broadband connection)
- Noise-canceling headphones
- Power backup
Preferred Candidate Profile (Not Mandatory)
- Experience in customer service (helpful but not required)
Benefits & Perks
Information regarding benefits and perks is not available in this job posting.
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