Hi friends! Are you eager to kickstart your career in chat support? Join Accenture, a leading name in the BPM/BPO industry, as a Chat Support Associate (CSA). This remote position offers a unique opportunity to engage with customers, resolve their queries, and enhance their experience—all from the comfort of your home.
Chat Support Opportunities at Accenture
| Job Role | Details |
|---|---|
| Company | Accenture |
| Qualification | Graduate / Undergraduate |
| Experience | 0 – 5 years |
| Salary | Not Disclosed |
| Job Type | Full Time, Permanent |
| Location | Remote |
| Skills/Requirements | Good computer skills, internet connectivity |
Job Summary
As a Chat Support Associate at Accenture, you will be the first point of contact for our customers. Your primary role will be to assist clients by resolving queries through chat support. With flexible working hours and a friendly team environment, this job stands out in the industry and is designed for both fresh graduates and experienced professionals.
Key Responsibilities
- Engage with customers effectively over chat to resolve queries.
- Utilize good computer navigational skills for seamless support.
- Work on a rotational shift basis, with 9-hour shifts including breaks.
- Maintain high standards of customer service throughout interactions.
- Work collaboratively within a team to achieve service goals.
Required Candidate Profile
- Both freshers and experienced candidates are encouraged to apply.
- Graduates or undergraduates can qualify for this role.
- Candidates who can join immediately will be given preference.
- Reliable internet connectivity is essential for this remote role.
How to Apply
Click the application link provided below. Once you do, follow these steps:
- Fill out your personal and professional details on the application form.
- Attach your updated resume.
- Submit your application and wait for further instructions.
FAQs
1. What are the working hours for this role?
The working hours are 9 hours a day, including one hour for breaks, with rotational shifts.
2. Do I need to have prior experience in chat support?
No, Accenture welcomes both fresh graduates and experienced individuals.
3. Is this position permanent?
Yes, this is a full-time and permanent position at Accenture.
4. Will training be provided?
Yes, comprehensive training will be provided to help you adapt to your role.
Important Links
Ready to embark on your journey with Accenture? APPLY NOW.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
