Synchrony is searching for enthusiastic individuals to participate in our Representative Apprenticeship Program. This program offers a unique opportunity to gain valuable skills and knowledge in the customer service field, while earning a competitive stipend.
Synchrony: Work from Home
What You’ll Do
- Learn from experienced staff through hands-on training and workshops.
- Attend classes and participate in all program activities.
- Develop exceptional communication skills to handle inbound customer calls.
- Provide exceptional customer service, resolving inquiries and complaints professionally.
- Maintain accurate records of all customer interactions.
- Demonstrate strong problem-solving skills and the ability to work independently and collaboratively.
- Thrive in a fast-paced environment and manage multiple tasks effectively.
Who You Are
- Possess a minimum of 10+2 or a graduate degree in any discipline.
- Showcase excellent verbal and written communication skills in English with a clear accent.
- Have a basic understanding of customer service principles.
- Be adaptable and willing to work flexible night shifts or rotational schedules.
- Be a quick learner with a strong desire to succeed.
- Be a team player who can work independently and manage multiple tasks effectively.
Compensation & Benefits
- Competitive stipend of INR 29,000 per month.
- Night Shift Allowance of INR 4,000 per month (applicable for night shifts).
- Broadband Reimbursement of INR 1,100 per month.
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