Startek, with a rating of 3.3 based on 6971 reviews, is a leading player in the BPO industry.
Startek: Customer Support Executive (WFH)
Location: Hiring office located in Bhubaneswar
Job Type: Full Time, Permanent
Industry: BPO / Call Centre
Department: Customer Success, Service & Operations
Role: Customer Retention – Voice / Blended
Role Category: Voice / Blended
Job Details:
Experience: 0 – 3 Years
Vacancies: 500
Salary: ₹ 1.75-2.25 Lacs P.A
Remote Work: Yes
Key Skills Required: Oriya, English, Customer Handling
Job Description:
What You’ll Do:
Hiring is on for the customer care executive job role with the following responsibilities:
- Work from home
- Voice process
- Full-time job
- Both Male & Female candidates can apply
Criteria:
Candidates should possess the following:
- Fluent in English & Hindi communication
- Good written comprehension & typing skills
Qualification:
Intermediate/Graduate both can apply
Experience:
Fresher/Experience both can apply
Compensation:
- Fresher: ₹16,000 CTC with ₹12,460 in hand
- 1 year & above experience: ₹18,500 CTC with ₹14,549 in hand
- Quarterly bonus of ₹2,958 (Apr, Jul, Oct & Jan)
Work Timings:
- 6 working days with 1 rotational week off
- Total staffing time is rotational 9 hours out of which 8 hours of work and 1 hour of break
System Configuration:
- Windows 10 Pro
- I5/ Ryzen5
- 8 GB RAM with 40 mbps net speed
- USB headset with noise cancellation
- Webcam and power backup
Interview Rounds:
- HR Round
- Assessment Tests
- Operation Round
- Client Round
Perks and Benefits:
- ESIC
- PF
- Quarterly bonus
Education: Graduation Not Required
Important Links:
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