Explore an exciting career opportunity with Reliance Jio in the customer service blended process. This work-from-home role offers competitive pay, flexibility, and the chance to work with India’s leading telecom company.
Reliance Jio Customer Service Job Opportunity
Reliance Jio, India’s largest telecom company, is seeking talented individuals for its Customer Service Blended Process. If you have excellent communication skills and a knack for delivering exceptional customer support, this could be your chance to join a dynamic organization shaping India’s digital future.
Job Overview
| Category | Details |
|---|---|
| Job Role | Customer Service – Blended Process |
| Company | Reliance Jio |
| Qualifications | Undergraduate or Graduate |
| Experience | 0 – 3 years |
| Salary | ₹2 – 2.5 LPA |
| Job Type | Full-Time, Permanent |
| Location | Remote |
| Skills/Requirements | Excellent English communication, 6 months of BPO experience, laptop, broadband connection |
Key Responsibilities
- Handle customer queries through chat, email, and calls (inbound and outbound).
- Ensure timely and accurate responses to customer issues.
- Adhere to company protocols for providing world-class customer support.
Job Requirements
To qualify for this role, candidates should meet the following criteria:
- Communication Skills: Excellent verbal and written English communication is mandatory.
- Experience: Minimum 6 months of BPO experience (voice or non-voice).
- Education: Open to graduates and undergraduates with excellent English skills.
- Equipment: Applicants must own a laptop and have a stable broadband connection.
- Additional Criteria: Not open to students currently pursuing degrees; candidates should be between 18-40 years old.
Work Environment
- Shift Structure: Rotational shifts, including night shifts.
- Work Schedule: Six days a week with one rotational day off.
- Work Type: Permanent work-from-home.
Salary and Benefits
- Competitive salary up to ₹3 LPA (based on experience).
- Opportunity to work with one of India’s most dynamic and innovative companies.
About Reliance Jio
Jio is a leading telecom provider committed to revolutionizing India’s digital landscape. The company offers a collaborative work culture, focusing on creativity and innovation. Join Jio to be part of the movement empowering billions of Indians through technology.
How to Apply for Reliance Jio Customer Service Job
Follow these steps to apply for the job:
- Click the Apply Link provided on the official job listing.
- Update your resume with accurate information, ensuring your address and contact details are correct.
- Submit your application or directly send your resume to 8850669517 or Vaishnavi.parab@ril.com.
- Prepare for an interview between 10 AM to 6:30 PM.
IMPORTANT LINKS :
ATS-Friendly Resume Keywords for This Role
Incorporate the following keywords in your resume to make it ATS-friendly:
- Customer Service – Include in the experience section.
- Blended Process – Mention under job responsibilities.
- Chat Support – Add to the skills section.
- Email Process – Highlight in relevant job descriptions.
- Verbal and Written Communication – List under key skills.
- Non-Voice Process – Include in past work experience.
- Inbound and Outbound Calls – Mention in job duties.
- Problem-Solving Skills – List in soft skills.
- Typing Speed – Add under skills.
- International Voice Process – Mention in work history, if applicable.
Top Interview Tips
- Research the Company: Understand Jio’s mission and values to align your answers accordingly.
- Practice Communication Skills: Showcase fluency and clarity during the interview.
- Prepare for Situational Questions: Be ready to discuss how you’d handle challenging customer queries.
- Highlight Relevant Experience: Emphasize your experience in customer service or similar roles.
- Be Technologically Prepared: Demonstrate familiarity with chat and email tools.
- Dress Professionally for Virtual Interviews: Maintain a formal appearance even for online interviews.
- Ask Questions: Show genuine interest by inquiring about team dynamics or company culture.
Frequently Asked Questions (FAQs)
Q1: Is this a permanent work-from-home position?
Yes, this is a permanent remote job.
Q2: Are students eligible to apply?
No, students pursuing degrees are not eligible for this role.
Q3: What is the age limit for applicants?
Candidates must be between 18 to 40 years old.
Q4: What is the selection process?
The selection involves an application review followed by an interview.
Q5: Are there any application fees?
No, Reliance Jio does not charge any fees for job applications.
Disclaimer
This information is for informational purposes only and was sourced from official job postings. We do not charge any fees for applications or interviews. Always verify details before applying.
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