Discover an exciting role as a Citizen Service Executive with Tata Consultancy Services (TCS). Learn about the job overview, qualifications, responsibilities, application process, and tips to succeed in this engaging position.
Citizen Service Executive Role
Tata Consultancy Services (TCS) invites enthusiastic individuals to apply for the Citizen Service Executive role. This is a promising opportunity for non-technical graduates and postgraduates to contribute to a prestigious e-governance project across Hyderabad, Visakhapatnam, and Vijayawada.
Job Overview
| Job Role | Citizen Service Executive |
|---|---|
| Company | Tata Consultancy Services (TCS) |
| Qualification | BA, BBA, BBM, B.Com, B.Sc, BCA, MBA |
| Experience | 0–2 years |
| Salary | ₹2.25–₹2.5 LPA |
| Job Type | Full Time, Temporary/Contractual |
| Location | Hyderabad, Visakhapatnam, Vijayawada |
| Skills/Requirements | Communication, interpersonal skills, English & Telugu proficiency, computer skills, typing accuracy |
Eligibility Criteria
Candidates interested in this role must meet the following qualifications and requirements:
- Educational Background: BA, BBA, BBM, B.Com, B.Sc, BCA, or MBA with at least 50% marks.
- Skills: Strong communication and interpersonal abilities, proficiency in English and Telugu, and computer literacy with accurate keyboard skills.
- Experience: Freshers from the 2023 and 2024 batches are preferred. Candidates with a maximum of 2 years’ gap in education or employment are eligible.
- Exclusions: Candidates from technical fields like BE, B.Tech, M.Tech, and MCA should not apply.
Key Responsibilities
As a Citizen Service Executive at TCS, your primary duties will include:
- Assisting citizens in e-governance services with efficiency.
- Ensuring accuracy in document verification and data entry.
- Delivering excellent customer service in English and Telugu.
How to Apply
- Register or Login: Click the provided link to register or log in to the TCS portal.
- Prepare Documents: Gather all mandatory documents, including:
- Resume
- Passport-sized photograph
- Address proof and PAN card
- Educational mark sheets and certificates
- Walk-In Details: Visit the nearest venue between 19-Dec-24 and 27-Dec-24, excluding 21st Dec, 22nd Dec, and 25-Dec-24, during the time slot 10:30 AM to 4:30 PM.
IMPORTANT LINKS :
Walk-In Venues
| Location | Address | Contact Person |
|---|---|---|
| Hyderabad | Passport Seva Kendra, Gowra Trinity, Chiran Fort Lane, Begumpet, Secunderabad – 500 016 | Mr. Radha Krishnan/Ms. Chaitanya |
| Ameerpet | Passport Seva Kendra, Aditya Trade Centre, Ground Floor, Hyderabad – 500038 | Mr. Rakesh Kumar/Ms. Sri Lakshmi |
| Visakhapatnam | Botcha Square, Opposite Birla Junction, Murali Nagar, Visakhapatnam – 530007 | Mr. Gajendradu/Mr. Ashok Kumar |
| Vijayawada | Passport Seva Kendra, Opp. All India Radio Station, MG Road, Vijayawada – 520010 | Mr. Amara Ravi Shankar/Mr. Gireesh |
10 ATS-Friendly Resume Keywords
Insert these keywords strategically in your resume:
- Customer Service – In the Skills section.
- Document Verification – Highlight in Responsibilities or Projects.
- Typing Skills – Add to Skills or Experience.
- Data Entry – Include under Experience.
- Interpersonal Skills – Mention in Summary or Soft Skills.
- Communication – Highlight in Skills and Experience.
- Time Management – Add under Soft Skills.
- Computer Proficiency – Include in Skills or Certifications.
- Attention to Detail – Mention in Achievements or Experience.
- Problem-Solving – Highlight in Soft Skills or Experience.
Interview Tips
- Research the Company: Familiarize yourself with TCS’s values and projects.
- Prepare Examples: Highlight instances where you demonstrated customer service or problem-solving skills.
- Practice Communication: Ensure fluency in English and Telugu.
- Dress Professionally: Create a positive first impression with formal attire.
- Show Enthusiasm: Exhibit genuine interest in the role and the company’s mission.
- Ask Questions: Prepare thoughtful questions about the role and career growth.
- Be Punctual: Arrive early at the interview venue to avoid last-minute stress.
FAQs
Q1: Can candidates with a technical background apply?
No, this position is only open to non-technical graduates and postgraduates.
Q2: Is prior work experience mandatory?
No, freshers from the 2023 and 2024 batches are preferred.
Q3: What are the mandatory documents for the walk-in interview?
You need to carry a resume, passport-sized photograph, address proof, PAN card, and all educational mark sheets and certificates.
Q4: Are there any location preferences for the job?
Candidates can apply for positions in Hyderabad, Visakhapatnam, or Vijayawada based on convenience.
Q5: What is the selection process?
The selection process involves a direct walk-in interview.
Q6: Can candidates with gaps in education or employment apply?
Yes, provided the total gap does not exceed 2 years.
Q7: Is there any application fee?
No, TCS does not charge any fee for this recruitment process.
Disclaimer
This information is shared for informational purposes only, and all details have been sourced from official TCS announcements. We do not charge any fees or guarantee job placements.
Start your journey toward a rewarding career with TCS. Good luck!
ALSO CHECK :
Indian Air Force Agniveer Vayu Recruitment 2025: Your Guide to Joining the Defence Forces
