Discover an exciting opportunity as a Customer Service Executive with Infosys. Offering competitive salaries of up to ₹4 LPA, this role welcomes freshers and experienced candidates in the BPO sector. Learn about job requirements, responsibilities, and how to apply.
Customer Service Executive: Infosys
Looking for a rewarding career in the BPO sector? Infosys is hiring Customer Service Executives with opportunities to work in Kolkata, Gurugram, and Bengaluru. Whether you’re a fresher or an experienced professional, this role offers an excellent chance to grow with one of the leading technology service companies.
Job Overview
| Job Role | Customer Service Executive (CSA) |
|---|---|
| Company | Infosys |
| Qualification | Graduate/Undergraduate (Any field) |
| Experience | 0 – 5 years |
| Salary | ₹2.25 – ₹4 LPA |
| Job Type | Full-Time, Permanent |
| Location | Kolkata, Gurugram, Bengaluru |
| Skills/Requirements | Good communication skills, flexible for 24×7 shifts, computer navigational skills |
Key Responsibilities
- Customer Support: Address customer queries through calls and chats.
- Problem Solving: Resolve customer issues promptly and efficiently.
- Work Hours: 9-hour shift (8 hours work + 1-hour break).
- Flexible Shifts: Work in 24×7 rotational shifts (5 days working, 2 weekly offs).
Candidate Profile
- Eligibility: Open to freshers and experienced candidates.
- Education: Graduation not mandatory; undergraduates can apply.
- Skills: Strong communication skills in English and basic computer proficiency.
- Availability: Immediate joiners preferred.
Perks and Benefits
- Competitive salary packages.
- Opportunity to work with a reputed IT services company.
- Exposure to international and domestic BPO processes.
- Professional growth and learning opportunities.
How to Apply
Follow these simple steps to apply for this role:
- Click the Apply Link: Visit the official job application page.
- Register/Log In: Create an account or log in to your existing one.
- Complete the Form: Fill in the required details and upload your resume.
- Submit Application: Confirm your application by submitting it online.
Important Links:
Frequently Asked Questions (FAQs)
Q1. What is the job location for this role?
The job is available in Kolkata, Gurugram, and Bengaluru.
Q2. Is prior experience required for this position?
No, freshers are welcome to apply.
Q3. Are there any fees for the application?
No, Infosys does not charge any fee for job applications.
Q4. What are the working hours?
This role requires a 9-hour shift, including an 8-hour workday and a 1-hour break.
Q5. Can undergraduates apply?
Yes, undergraduates are eligible to apply for this position.
About Infosys
Infosys is a leading global technology services and consulting company specializing in innovative digital transformation solutions. With a strong presence in over 50 countries, Infosys is committed to helping clients navigate their next with cutting-edge technology and expertise.
Disclaimer
We do not charge any fee for job applications. This article is for informational purposes only, and the information has been sourced from official channels. Ensure you verify details before applying.
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