AEGIS URGENT HIRING FOR VOICE PROCESS FOR PERMANENT WORK FROM HOME
Aegis: Customer Care Executive
| Company | Startek |
| Location | Remote (Hiring office located in Lucknow, Uttar Pradesh) |
| Experience | 0 – 5 years |
| Salary | 1.0 – 2.25 Lacs P.A. |
| Posted | 5 days ago |
| Openings | 200 |
| Applicants | 5047 |
Roles and Responsibilities:
- Listen attentively to customer’s concerns, issues, and questions.
- Maintain a positive attitude while calmly addressing customer complaints.
- Prepare detailed customer reports by documenting data collected during interactions.
- Resolve customer concerns and provide well-informed responses to their queries.
- Escalate complex issues and questions to supervisors when necessary.
- Engage potential customers by offering information about our products and services, effectively answering their inquiries.
- Ensure high levels of customer satisfaction by providing professional support.
Desired Candidate Profile:
- Both new applicants and experienced candidates are encouraged to apply.
- Undergraduates are also encouraged to apply.
- Flexibility to work in rotational shifts with no planned leaves for the initial 3 months.
- Exceptional communication skills.
- A laptop with Core i5 and a Wi-Fi connection with a speed of 50 Mbps is required.
- Interview Mode: Virtual
- Salary: Up to 2.4 LPA
Interested candidates are invited to share their CV at Satya.singh@startek.com.
Role: Customer Retention – Voice / Blended
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education:
- UG: Graduation Not Required
Here is the Apply Link: APPLY NOW
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