Do you have a keen eye for detail and a passion for ensuring a safe and fair online marketplace?
eBay is searching for a motivated Risk Operations Agent to join their growing team! In this work-from-home role, you’ll play a vital role in protecting eBay users by investigating accounts, reviewing reports, and identifying potential risks.
EBay: Work-From-Home
Responsibilities
- Conduct thorough case reviews to promote secure and compliant trading practices.
- Utilize filters, member reports, and account reviews to make informed decisions.
- Recognize trends and provide valuable feedback to leadership.
- Offer insights on filter performance to support teams.
- Handle customer appeals arising from various actions.
- Address escalations as directed by leadership.
Qualifications
- Bachelor’s degree in any field (or equivalent experience)
- Excellent written and verbal communication skills in English
- Ability to make independent decisions based on research and guidelines
- Experience handling customer issues and reaching resolutions
- Comfort level working on escalated situations
- Strong focus on customer satisfaction
- Multitasking and prioritization skills
- Adaptability to evolving procedures and environments
- Team player with exceptional interpersonal skills
Salary
This position offers a competitive salary of approximately ₹35,500 per month for recent graduates.
Ready to make a difference in the world of online commerce? Apply today!
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