VXI Global Solutions is seeking a Customer Support Executive to join their team in Hyderabad, India. This role involves providing exceptional customer service through various channels, including phone, chat, and email.
Key Responsibilities:
- Customer Interaction: Respond to customer inquiries, address concerns, and provide solutions.
- Process Adherence: Follow company guidelines and procedures for service delivery and issue escalation.
- Documentation: Maintain accurate records of customer interactions.
- Quality Assurance: Adhere to company quality standards.
- Professionalism: Act with integrity and professionalism in all interactions.
Requirements:
- Strong verbal and written communication skills
- Ability to handle multiple tasks simultaneously
- Customer-focused mindset
- Flexibility to work night and rotational shifts
Job Details
- Experience: 0-5 years
- Salary: ₹2.5-4 Lacs P.A.
- Location: Hyderabad, India
- Walk-in Interview: August 16-25, 10 AM-3 PM
- Venue: VXI Global Solutions Recruitment Hub, Ascendas IT Park, Madhapur
For more information or to apply, contact Chitra at 7569854978.
About VXI Global Solutions:
VXI Global Solutions is a leading provider of customer care and experience solutions. They offer a people-first culture and have a global presence.
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