PhonePe is India’s leading digital payments company, offering a wide range of financial services and tech-enabled businesses. We’re committed to empowering Indians and providing them with equal opportunities to progress.
PhonePe Advisor
About the Role
As an ABT Advisor, you’ll be responsible for providing exceptional customer support and contributing to the continuous improvement of our support systems. You’ll handle customer inquiries, resolve issues, and build trust through your interactions.
Responsibilities
- Provide excellent customer service
- Handle customer inquiries effectively
- Contribute to process improvements
- Educate customers on PhonePe’s features
- Meet productivity goals
Ideal Candidate
- Excellent communication skills
- Strong customer orientation
- Ability to adapt to different scenarios
- Team player
- Good multitasking and time management skills
- Fluent in English and Hindi
- Graduation (10+2+3) mandatory
- 0-2 years of work experience in customer service
- Multilingual skills (South Indian languages) preferred
Benefits
- Competitive salary and benefits package
- 5-day working week
- Insurance coverage
- Wellness programs
- Parental support
- Mobility benefits
- Retirement benefits
- Opportunities for growth and development
Resume Keywords: ABT Advisor, PhonePe, customer service, digital payments, financial services, customer support, problem-solving, process improvement, communication skills, customer orientation, teamwork, time management, multilingual, South Indian languages, benefits package, career growth.
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