IDFC First bank: Provide exceptional customer service by handling inquiries, resolving issues, and maintaining customer satisfaction.
IDFC First bank: Customer Service Executive
Responsibilities
- Manage incoming customer calls and emails.
- Provide accurate information about accounts, products, and services.
- Resolve customer complaints and inquiries efficiently.
- Meet customer expectations and maintain high satisfaction levels.
- Collaborate with other departments to address customer issues.
- Achieve productivity and quality targets within timelines.
- Effectively handle multiple tasks in a fast-paced environment.
- Demonstrate strong problem-solving and attention to detail.
Qualifications
- Any graduation degree.
- 0-2 years of relevant experience.
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