About the Role:
Customer Account Manager is a role in Credit Operations Team in Credit and Policy Group of the Bank supporting disbursement related operational activities of Retail Credit cases
Job description:
- Documents verification as per Non discrepancy checklist for disbursement of retail loan cases
- System maker and checker for disbursement post document verification
- Raising queries to the various stakeholders and getting resolution for the same
- Co-ordinating with Vendor and the inhouse personnel for Login of files, basic data entry and loan account number generation
- Coordinating with various teams in operations and underwriting and getting DM preparation done
- Disbursement cheque printing, handover and updation of register
- Dispatch and tracking of sanction files and disbursement dockets to storage
- CPA attendance verification into system
- AF/PF/PEMI cheque banking and receipt parking into system
- Quality check observations review and revert
Skills:
- Keen learner having an ability to quickly grasp product and processes
- Being agile and having a knack to identify improvement areas
Eligibility Criteria:
- Graduate with 0-5 years
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