HighLevel is seeking a dynamic and motivated Trial Experience Specialist – Sales to join our team. This full-time role involves engaging with potential customers, understanding their needs, and ensuring a seamless trial experience that converts them into loyal clients. If you are passionate about sales, possess excellent communication skills, and thrive in a collaborative environment, this opportunity is for you.
About HighLevel
HighLevel is a leading all-in-one marketing and sales platform that empowers agencies, entrepreneurs, and businesses to optimize their online presence. With over 60,000 clients and a global team of 1,000+ employees across 15 countries, we pride ourselves on fostering a positive work culture that encourages creativity, collaboration, and work-life balance. Learn more about us at www.gohighlevel.com.
Key Responsibilities
- Proactively identify, engage, and build relationships with new customers.
- Understand customer goals and align HighLevel solutions to meet their specific needs.
- Conduct engaging trial consultations via Zoom to maximize trial-to-paid conversions.
- Effectively communicate HighLevel’s value proposition (Capture, Nurture, Close) to drive customer engagement.
- Utilize various channels, including phone, email, SMS, and live Zoom sessions, to provide an exceptional trial experience.
- Collaborate with internal teams to identify and implement tailored solutions for customers.
- Provide technical support during the trial period to enhance user engagement and conversion rates.
- Develop and execute strategies to achieve sales objectives while adhering to industry best practices.
- Adapt to evolving business demands and take on additional responsibilities as needed.
Qualifications
- Bachelor’s degree or equivalent experience in the SaaS industry is highly preferred.
- 0-2 years of experience in customer service, sales development, or technical sales.
- Strong technical aptitude and ability to assist customers in maximizing platform capabilities.
- Familiarity with CRM systems, marketing automation tools, SEO, and website/funnel building is preferred.
- Excellent verbal and written communication skills.
- Ability to communicate complex technical concepts to non-technical audiences.
- Proficiency with tools such as Google Suite, Zoom, Slack, and major social media platforms.
- Exceptional time management, organizational, and critical thinking skills.
- Positive attitude, self-motivation, and adaptability in a dynamic team environment.
Work Environment
This role is remote, requiring a quiet, distraction-free workspace, reliable internet, and flexibility to work varying schedules, including evenings and weekends.
How to Apply
- Carefully review the job details to ensure alignment with your skills and career goals.
- Visit the official HighLevel website to apply.
- Complete the application form with accurate details.
- Review your application for accuracy before submission.
- Submit your application through the official website.
Important Links:
Join HighLevel to help businesses achieve their marketing goals while advancing your career in a supportive and innovative environment!
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