Firstsource Solutions is searching for enthusiastic and customer-focused individuals to join their growing Customer Support team! In this role, you will be the first point of contact for customers, providing exceptional service and resolving their inquiries.
Customer Support Executive – Firstsource Solutions
Responsibilities
- Respond to customer calls on a variety of issues.
- Accurately update and process information within the company systems.
- Resolve customer problems in a timely and efficient manner.
- Take ownership of customer commitments and ensure their satisfaction.
- Collaborate with colleagues when necessary to address complex customer queries.
- Communicate clearly and concisely using professional language.
- Treat all customers with empathy, respect, and consideration.
- Demonstrate problem-solving skills and find solutions aligned with customer needs.
- Work collaboratively, fostering a positive and supportive team environment.
Qualifications
- Minimum educational qualification: 12th standard pass.
- Experience preferred: Freshers or candidates with up to 1 year of experience in a BPO or related field.
Benefits
- Competitive salary and benefits package (2.75 – 3.25 Lacs P.A.)
- Weekends off (Saturday & Sunday)
Important Links:
How to Apply
Come directly to the Firstsource Solutions office located at 1st Floor, BSR Tech Park, Nankramguda Village, near WIPRO Circle, Hyderabad between 11.00 AM – 5.30 PM from June 7th to June 16th. Write “HR Abhishek” on top of your resume.
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