Calling all fresh graduates! Cognizant is looking for talented individuals to join their growing BPO team as Voice Process Executives. This is a fantastic opportunity to launch your career in customer service and gain valuable experience in the international market.
Cognizant: Voice Process
Here’s what you need to know:
- Job Title: Voice Process Executive (Night Shift)
- Location: Hyderabad, India (Work From Office)
- Openings: 100
- Education: Any Graduate (B.Com, BBA, BA, BBM)
- Experience: Freshers (0 Years)
- Employment Type: Full Time, Permanent
What You’ll Do:
- Handle international voice calls and provide excellent customer service.
- Understand customer concerns and offer solutions in a clear and professional manner.
- Work efficiently to meet customer needs and ensure a positive experience.
What We’re Looking For:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical skills to identify and address customer issues.
- Fresh graduates with a passion for customer service.
Bonus points if you have:
- Experience with international calls or BPO processes.
The Interview Process:
- HR Screening (Telephonic)
- F2F Interview with the Business Unit (if shortlisted by HR)
Keywords for your Resume:
- Voice Process Executive (Night Shift)
- International BPO
- International Voice Process
- International Calls
- Customer Service
- Communication Skills
- Freshers
- BPO/Call Center
- Cognizant
- Work From Office (WFO)
Don’t miss this exciting opportunity to work with a global leader! Apply today!
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