AGS Health is offering a huge opportunity for fresh graduates in an international voice process role. If you’re seeking a promising start to your career with growth potential and excellent benefits in Hyderabad, this is the perfect job opportunity. Apply today!
AGS Health: Hyderabad
AGS Health, a leading healthcare services provider, is looking for dynamic and enthusiastic freshers to join its international voice process team. This is an excellent opportunity for candidates eager to kickstart their career in a stable and growth-driven company.
Job Overview
| Job Role | International Voice Process – AR Calling |
|---|---|
| Company | AGS Health |
| Qualification | Graduates – BBA, BA, B.Com, BCA, B.Sc, MBA, MCA, 10+ Diploma |
| Experience | 0 Years (Freshers Welcome) |
| Salary | Not Disclosed |
| Job Type | Full-Time, Permanent |
| Location | Hyderabad, Telangana |
| Skills/Requirements | Good Communication, Analytical Skills, Logical Thinking |
Roles and Responsibilities
As part of the AGS Health Voice Process team, your key responsibilities include:
- Analyzing outstanding Accounts Receivable (AR) and resolving assigned accounts through calls and other tools.
- Ensuring claims are resolved through payments, corrected submissions, appeals, or patient transfers.
- Identifying trends in denials, errors, and roadblocks, and reporting them to your supervisor.
- Meeting production and quality benchmarks as per service-level agreements (SLAs).
- Accurately updating call outcomes and analysis details in the billing system.
- Staying updated with the process policies and implementing feedback for performance improvement.
Who Can Apply?
Graduates who meet the following criteria are encouraged to apply:
- Educational Background: BBA, BA, B.Com, BCA, B.Sc (Physics, Chemistry, CS, Maths), MBA, MCA, or 10+ Diploma.
- Passed Out Year: 2019 to 2024.
- Note: Candidates with B.E/B.Tech/ME/M.Tech degrees are not eligible.
Interview Process
AGS Health follows a comprehensive interview process to identify the right candidates:
- HR Interview – Initial screening and assessment.
- Online Assessment – Grammar and Aptitude test.
- Versant Test – Language skills assessment.
- Operational/Technical Interview – Final evaluation for job readiness.
Shift and Work Timings
This role operates during the US Night Shift. Candidates must be flexible to work in any of the following shifts:
- 5:30 PM to 2:30 AM
- 6:30 PM to 3:30 AM
Transport: Two-way cab services are available within specified boundary limits.
Benefits of Joining AGS Health
Working with AGS Health brings numerous benefits:
- Fixed weekends off (Saturday & Sunday).
- Comprehensive health benefits, including PF, ESI, and gratuity.
- Competitive salary and performance-based bonuses.
- Free transportation facilities for night shift employees.
- Opportunities for career growth and professional development.
Skills Required
To excel in this role, candidates need to demonstrate:
- Excellent Verbal and Written Communication – Clear and confident English communication.
- Comfort with Night Shifts – Ability to work during US time zones.
- Analytical Skills – Ability to analyze and resolve AR issues effectively.
- Logical Thinking – Sound problem-solving abilities and decision-making skills.
How to Apply for AGS Health Voice Process Role
Follow these steps to apply:
- Click the Apply Link Provided on the official job portal or send your resume to the contact details mentioned below.
- Contact Person: Bhaviri Roja
- WhatsApp: 8056048336
- Email: bhaviri.roja@agshealth.com
- Attend the interview at the following venue:
9th Floor, Western Pearl Building, Survey No. 13, Kondapur, Kothaguda, Hyderabad, Telangana 500084.
IMPORTANT LINKS :
10 ATS-Friendly Resume Keywords
Insert these keywords strategically in your resume summary, skills section, and job experience to stand out:
- International Voice Process
- Customer Service
- AR Calling
- Communication Skills
- Problem Solving
- Night Shift Flexibility
- US Healthcare Process
- Analytical Skills
- Performance Targets
- Team Collaboration
7 Interview Tips to Ace the Job at AGS Health
- Research AGS Health: Understand the company’s mission and core values.
- Prepare for Language Tests: Brush up on grammar, fluency, and pronunciation for the Versant test.
- Practice Aptitude Questions: Focus on logical reasoning and problem-solving.
- Dress Professionally: Present yourself in formal attire to leave a positive impression.
- Highlight Communication Skills: Speak confidently and clearly during interviews.
- Show Flexibility: Demonstrate your readiness to work night shifts.
- Ask Questions: Prepare thoughtful questions about the role and growth opportunities.
FAQs About AGS Health Voice Process Role
1. What is the role about?
This is an international voice process role where candidates resolve Accounts Receivable issues for clients using phone calls and analysis.
2. Is this job open for freshers?
Yes, fresh graduates from eligible educational backgrounds can apply.
3. What is the shift timing?
The job operates in US night shifts, from 5:30 PM–2:30 AM or 6:30 PM–3:30 AM.
4. Are transportation services provided?
Yes, two-way transport facilities are provided based on boundary limits.
5. Are weekends off?
Yes, employees enjoy fixed weekends off (Saturday and Sunday).
6. What educational qualifications are eligible?
Graduates in BBA, BA, B.Com, BCA, B.Sc, MBA, MCA, and 10+ Diploma (2019–2024 pass-outs).
7. How can I apply?
Send your resume via WhatsApp at 8056048336 or email it to bhaviri.roja@agshealth.com.
8. What skills are needed for the role?
Strong communication skills, analytical thinking, and comfort working night shifts.
9. Is this a permanent job?
Yes, this is a full-time, permanent role.
10. Are engineering graduates eligible?
No, B.E/B.Tech/ME/M.Tech graduates are not eligible for this position.
Disclaimer:
This article is for informational purposes only. We do not charge any fee for job applications. The information provided has been sourced from official channels. Always verify job details before applying.
Conclusion:
AGS Health is offering a fantastic opportunity for freshers to build their careers in an international voice process role. If you meet the eligibility criteria and are ready to take on a challenging yet rewarding position, don’t miss this chance. Apply today and step into a world of opportunities with AGS Health!
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