Hi friends! If you’re looking for an exciting career opportunity in the customer service sector, Atria Convergence Technologies (ACT) is hiring Customer Service Executives in Hyderabad. With a focus on delivering exceptional customer experiences, this role offers both freshers and experienced individuals the chance to shine in a dynamic work environment.
Atria Convergence Technologies (ACT) – Customer Service Executive
Job Overview
| Job Role | Customer Service Executive |
|---|---|
| Company | Atria Convergence Technologies (ACT) |
| Qualification | Graduate or equivalent |
| Experience | 0 – 4 years |
| Salary | 2.25 – 4.25 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Customer support, communication skills, and fluency in English, along with any of the following: Kannada, Telugu, or Hindi. |
Job Summary/Overview
Atria Convergence Technologies (ACT) is searching for motivated individuals to join their customer service team as Customer Service Executives. This role is pivotal in ensuring customer satisfaction by addressing their queries and resolving issues swiftly. What makes this position unique is the opportunity to work in a company that values its employees and encourages professional growth in a supportive environment.
Responsibilities
- Deliver exceptional customer satisfaction on every call.
- Close customer tickets within the prescribed turnaround time (TAT).
- Provide quick and effective resolutions to customer issues.
- Work in rotational shifts and have a willingness to accommodate one rotational week off.
- Clarify customer complaints and resolve problems related to products or services.
Requirements
- Education: Graduate or equivalent.
- Experience: 0 – 4 years, preferably in a customer service or call center role.
- Strong communication and interpersonal skills.
- Language Proficiency: Mandatory fluency in English and additional fluency in either Kannada, Telugu, or Hindi.
- Availability to work six days a week, with one rotational week off.
- Age: Candidates should be below 34 years.
- Documents Required: Resume, PAN Card, Aadhaar Card, Driving License (optional), X and XII Certificates, UG/Diploma/ITI Certificates, previous employment documents.
How to Apply
To kickstart your career as a Customer Service Executive at Atria Convergence Technologies (ACT), follow these easy steps:
1. Click the Application Link Provided below.
2. Prepare your resume and gather all the required documents.
3. Attend the interview scheduled from 7th March to 10th March between 9:30 AM and 2:00 PM at the specified venue.
FAQs
- What languages are required for this position? Basic proficiency in English is mandatory, along with fluency in either Kannada, Telugu, or Hindi.
- What are the working hours? The role involves rotational shifts, including one week off, working six days a week.
- What documents do I need for the interview? You should bring your resume, identification documents, and previous employment documents.
- What is the salary range for this role? The annual salary ranges between 2.25 – 4.25 Lacs P.A.
Important Links
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
