As a New Associate in Customer Service, you’ll play a vital role in managing and resolving customer queries, handling escalations, and addressing complaints to ensure customer satisfaction. With a focus on meeting service level agreements (SLAs), you’ll be responsible for closing faults and complaints promptly. We’re seeking candidates with strong communication skills and a solid understanding of Customer Support metrics
Accenture: Full-time
Job Title: Customer Service New Associate
Location: Hyderabad
Job Number: AIOC-S01513137
Roles and Responsibilities:
- Solve routine problems using guidelines and precedents.
- Collaborate primarily within your team and with your supervisor.
- Receive detailed instructions for tasks.
- Make decisions within a closely supervised framework, impacting your own work.
- Work as an individual contributor with a defined scope of work.
- Flexibility to work in rotational shifts may be required.
Qualifications:
- Any Graduation
Important Notice:
Accenture does not require job seekers to make any payments for employment. If you encounter any such requests, please disregard and report them to india.fc.check@accenture.com immediately.
Equal Employment Opportunity Statement:
Accenture is committed to providing equal employment opportunities regardless of age, race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other protected characteristic under applicable law.
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Note:
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