Hi friends! If you’re looking for an exciting opportunity to join a leading company in the customer service industry, Concentrix is hiring Call Center Representatives. Enjoy a dynamic work environment where your skills can shine!
Call Center Representative at Concentrix
| Job Role | Details |
|---|---|
| Company | Concentrix |
| Qualification | Bachelor’s degree preferred |
| Experience | Proven experience in sales |
| Salary | 2,50,000 – 3,50,000 / Year |
| Job Type | Full-time, In Office |
| Location | Bangalore, Chennai, Gurgaon, Hyderabad, Kochi, Mumbai, Navi Mumbai, Noida, Pune |
| Skills/Requirements | Insurance knowledge, strong communication skills, client relationship skills |
Job Summary/Overview
The role of Call Center Representative at Concentrix is a unique opportunity to engage with clients and help them meet their insurance needs. You’ll be responsible for generating new business, providing tailored insurance solutions, and ensuring high customer satisfaction. If you thrive in a sales environment and enjoy connecting with clients, this position is for you!
Responsibilities
- Actively prospect for new business through referrals and networking.
- Understand and assess clients’ insurance requirements.
- Provide tailored insurance coverage options, including life and health.
- Develop strong client relationships to ensure retention.
- Exceed sales targets and performance metrics.
- Assist clients with claims processing and ongoing support.
- Stay informed about industry trends and product updates.
- Manage administrative tasks in CRM systems.
- Deliver exceptional customer service and address client concerns promptly.
- Work from the Noida office six days a week.
Requirements
- Versant 3 proficiency or higher in both English and Hindi.
- Experience as an Insurance Sales Agent or in a related sales role.
- Solid understanding of various insurance products.
- Excellent communication, negotiation, and interpersonal skills.
- Able to work independently and collaboratively.
- Strong problem-solving and decision-making skills.
- Highly organized and adept at time management.
- Ability to nurture and build client relationships.
- Valid insurance license according to local regulations.
Preferred Qualifications
- Background in B2B or B2C sales.
- Keen knowledge of the local insurance market.
- Proficient in CRM software and other sales tools.
- Bachelor’s degree in business, finance, or a related field.
Compensation and Benefits
Concentrix offers a competitive salary with performance-based commissions, comprehensive health insurance, opportunities for professional development, and a rewards and recognition program. It’s a great way to build your career!
How to Apply
If you are interested in becoming a Call Center Representative at Concentrix, follow these steps:
- Click the Application Link Provided below.
- Fill out the application form with your details.
- Prepare for your interview by reviewing the job details.
- Submit your application and wait for a response!
Important Links
FAQs
- What qualifications are needed for this role? A Bachelor’s degree is preferred along with proven sales experience.
- Is prior insurance experience mandatory? While not mandatory, familiarity with insurance products is highly beneficial.
- Which languages are essential for communication? Fluency in both English and Hindi is required.
- What is the work schedule? The role requires you to work six days a week from the Noida office.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
