Hi friends! Are you a recent graduate looking to kickstart your career in customer support? Infosys BPM is currently hiring for Freshers to join their Customer Support Voice Process teams in Bengaluru and Pune. This might be the perfect opportunity for you!
Infosys BPM Hiring Freshers for Customer Support Voice Process
| Job Role | Customer Support – Voice Process |
|---|---|
| Company | Infosys BPM |
| Qualification | Full-time Graduates |
| Experience | 0 – 1 year (Freshers) |
| Salary | Not Disclosed |
| Job Type | Full-Time, Permanent |
| Location | Bengaluru, Pune |
| Skills/Requirements | Excellent Communication, Time Management |
Job Summary/Overview
Infosys BPM is on the lookout for enthusiastic fresh graduates to join their Customer Support Voice Process team. In this role, you’ll be responsible for assisting clients via calls, chats, or emails, addressing their concerns while enhancing their experience. What sets this position apart is the opportunity to work in a dynamic environment with 24*7 operations, providing a great platform for career growth.
Responsibilities
- Assist customers in resolving issues through calls, chats, or emails.
- Demonstrate strong problem-solving skills and quick thinking.
- Manage time effectively to ensure valuable interactions with customers.
- Show respect for client time and be proactive in offering solutions.
- Work collaboratively in a team to meet customer satisfaction objectives.
Requirements
- Full-time education (15 years minimum).
- Strong communication skills equivalent to CEFR: C1.
- Willingness to work in 24*7 shifts at the office in Bengaluru or Pune.
- Analytical problem solver with the ability to work independently.
How to Apply
To embark on this exciting journey with Infosys BPM, follow these simple steps:
1. Click the Application Link Provided below.
2. Fill in your application details and submit your resume.
3. Prepare for the interview and showcase your communication skills.
Important Links
FAQs
- What qualifications are needed for this role? Full-time graduates are required, with strong communication skills.
- Is prior experience necessary? No, freshers are encouraged to apply!
- What are the working hours? The role requires candidates to work in shifts, 24*7.
- Where are the job locations? The positions are available in Bengaluru and Pune.
Join the vibrant team at Infosys BPM and take the first step in your career journey, where you’ll get the chance to enhance your customer service skills while contributing to an industry leader in business process management!
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
