Hi friends, are you looking to kickstart your career with a reputable company? Teleperformance is actively seeking individuals for the role of Chat Support Executive. This is an excellent opportunity for anyone looking to gain experience in customer support with a global leader in business process outsourcing.
Chat Support Executive at Teleperformance
| Job Role | Chat Support Executive |
|---|---|
| Company | Teleperformance |
| Qualification | Any Graduate |
| Experience | 0 – 1 year |
| Salary | 2 – 2.5 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Remote (Bengaluru office) |
| Skills/Requirements | Technical support, Chat Process |
Job Summary/Overview
As a Chat Support Executive at Teleperformance, you will play a vital role in ensuring customer satisfaction by providing technical support and resolving queries through chat. This position offers a unique opportunity to work with a global leader in customer experience management, allowing you to hone your communication and problem-solving skills in a dynamic environment.
Responsibilities
- Provide technical support to customers via chat, ensuring timely resolution of queries.
- Efficiently handle non-voice processes, including email and web chats.
- Utilize excellent communication skills to address customer issues effectively.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with team members to resolve complex cases and enhance performance.
Requirements
- 0-1 year of experience in a BPO or related industry, specifically in chat or non-voice processes.
- Solid understanding of chat processing principles.
- Exceptional written communication skills for effective issue resolution.
- Willingness to work in rotational shifts, including nights if necessary.
- Basic computer knowledge for data entry tasks.
- Own laptop with i5 processor and above, 8GB RAM.
- WIFI internet speed of more than 100 Mbps.
How to Apply
If you are interested in applying for the Chat Support Executive position, follow these steps:
1. Click the Application Link Provided below.
2. Fill in your details and upload your resume.
3. Submit your application and wait for our recruitment team to contact you.
Important Links
Frequently Asked Questions
- What is the work schedule for this position? The position offers 24/7 shift timings with six working days.
- Do I need prior experience to apply? No, candidates with 0-1 year of experience are welcome to apply.
- Is this a remote or on-site job? This role is remote, but the hiring office is located in Bengaluru.
- What skills are necessary for the role? Strong written communication skills and the ability to work in a team are crucial.
If you’re eager to embark on a rewarding career journey, don’t hesitate. Apply today and take the first step towards joining the Teleperformance team!
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
