HDFC Sales is looking for a dedicated customer service representative to join their team. The ideal candidate will have excellent communication skills and a passion for helping others.
HDFC: Hiring Customer Service
Responsibilities
- Provide exceptional customer service through various channels (phone, email, chat)
- Build and maintain positive relationships with customers
- Handle a high volume of customer inquiries efficiently
- Identify and escalate complex issues
- Stay updated on company policies, products, and services
- Contribute to a positive and collaborative team environment
- Adhere to company standards for quality and customer satisfaction
Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience (sales preferred)
- Proven ability to provide exceptional customer service
- Strong communication and interpersonal skills
- Proficiency in computer skills (Microsoft Office Suite, CRM software)
- Ability to work independently and as part of a team
- Strong problem-solving skills
Benefits
- Competitive salary and benefits package
- Career growth and development opportunities
- Positive and supportive work environment
- Hybrid work arrangement
Resume Keywords
- Customer service representative
- Customer support
- Customer relations
- Customer satisfaction
- Communication skills
- Interpersonal skills
- Problem-solving
- Team player
- Microsoft Office
- CRM software
- HDFC Sales
- Chennai
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